OPIC answers at AL level

Test Introduction:

Examiner: Good day! My name is Sarah, and I will be conducting the OPIC AL mock test today. Can you please introduce yourself?

 

Test-taker: Hello, Sarah. My name is John. I am from Brazil, and I currently work as a software engineer. I have been learning English for about six years now.

 

Part 1: Personal Introduction

Examiner: John, tell me about your educational background and work experience.

 

Test-taker: I completed my bachelor's degree in Computer Science from the University of São Paulo. After that, I started working at a software development company in São Paulo. I have been there for the past four years, specializing in backend development and database management.

 

Examiner: That sounds impressive, John. Can you provide an example of a project you worked on recently?

 

Test-taker: Certainly. In my recent project, I was responsible for developing an e-commerce platform from scratch. I collaborated with a team of developers to design and implement the backend infrastructure, ensuring scalability and security. Additionally, I integrated various payment gateways and developed an inventory management system to streamline the overall process. It was a challenging but rewarding experience.

 

Part 2: Opinion Exchange

Examiner: Now, let's move on to the next part. I will give you a topic, and I would like to hear your opinion on it. Please provide reasons to support your viewpoint. The topic is: "Should governments invest more in renewable energy sources?"

 

Test-taker: In my opinion, governments should definitely invest more in renewable energy sources. Firstly, renewable energy is sustainable and environmentally friendly. By shifting our focus from fossil fuels to renewable sources such as solar, wind, and hydroelectric power, we can significantly reduce greenhouse gas emissions and mitigate climate change. Secondly, investing in renewable energy creates job opportunities. The renewable energy sector is rapidly growing, and by allocating funds towards its development, governments can foster economic growth and support the creation of new employment opportunities. Lastly, investing in renewable energy reduces dependency on foreign energy sources. By becoming more self-sufficient in terms of energy production, countries can enhance their energy security and reduce vulnerability to geopolitical risks associated with fossil fuel imports.

 

Part 3: Role Play

Examiner: For the final part, we will do a role play. You will pretend to be a customer service representative, and I will be a dissatisfied customer. Your task is to address my concerns and provide a satisfactory solution. Let's begin.

 

Examiner: (acting as a dissatisfied customer) Good afternoon. I recently purchased a smartphone from your company, but it stopped working after just a week. I'm really frustrated and disappointed with the product.

 

Test-taker: (as a customer service representative) I apologize for the inconvenience you've experienced with our product. I understand how frustrating that can be. Could you please provide me with the details of your purchase and the issues you are facing with the smartphone?

 

Examiner: (as a dissatisfied customer) Sure, I bought the phone last Monday, and it worked fine initially. However, it suddenly stopped turning on, and I've tried everything to fix it, but nothing seems to work.

 

Test-taker: (as a customer service representative) I'm sorry to hear that. Based on your description, it seems like there might be a hardware issue with the phone. To resolve this matter, I suggest bringing the phone to our nearest service center. Our technicians will thoroughly inspect the device and perform any necessary repairs or replacements free of charge since it's still within the warranty period. If you're unable to visit the service center, we can arrange for a courier to collect the phone from